OnBase Cloud Login Issue Fix

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Our Hyland OnBase Cloud instance has suddenly locked out users—no one can log in or open stored documents. I’ve confirmed that credentials are valid and network connectivity is fine, so the problem sits somewhere inside OnBase itself (authentication service, licensing, or database connection). I need an experienced OnBase administrator or developer to jump in, isolate the root cause, and restore full access. You should be comfortable working in the cloud-hosted environment, navigating the…

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